Frequently Asked Questions

How do I place an order?

Select a product, add it to your cart and complete checkout using an available payment method. Please review your delivery address and contact information before submitting your order.

When will my order be processed?

Orders are generally prepared within 1–3 business days after payment is confirmed. Processing may take longer during high-volume periods or when additional order review is required.

How long does delivery take?

Delivery times depend on the destination and carrier. After dispatch, most orders are delivered within an estimated 7–15 business days. Delivery estimates are not guaranteed.

Will I receive tracking information?

When tracking is available for your order, it will be sent to the email address used at checkout after the order has been dispatched.

Can I return an item?

Please contact us within 30 days of delivery before sending an item back. See our Return Policy for eligibility and instructions.

How do I use a rayttrig patch?

Apply only to clean, dry, intact skin and follow the instructions supplied with your product. Do not apply to broken or irritated skin. Discontinue use if irritation occurs.

Can I use a patch if I am pregnant, nursing or managing a medical condition?

Please consult a qualified healthcare professional before use if you are pregnant, nursing, taking medication or managing a medical condition.

How can I contact rayttrig?

Email service@rayttrig.com or call 02157497957.

Last updated: September 15, 2026.